At Country Culture, we would like our customers to be one hundred percent happy with their product purchases.
In the unlikely event that the product you have purchased is faulty or is different to its description and/or image, we are happy for you to return it within 14 days of receipt of the purchase.
We are also happy for you to return goods if you have changed your mind within 14 days of receipt of purchase.
Please email us at firstname.lastname@example.org
Very rarely, you may order a product which may not be available for an unforeseen reason, or may have just sold out. Country Culture will offer you a store credit or refund to the same value as the item including shipping costs.
Please note: If you purchase a product which is handmade to order, Country Culture will not accept returns or a change of mind.